Terms and Conditions
Welcome to ANA Wellness ("we," "our," or "us"). By accessing or using our website, products, or services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our Services.
1. Use of Our Website and Services
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, any third party. By using our website and purchasing products, you confirm that you are at least 18 years of age, or that you are using the Services with the consent of a parent or guardian.
2. Intellectual Property
2.1 Trademarks
All trademarks, logos, product names, emblems, artwork, colors and other identifiers used on this website or in connection with our products and services are the property of ANA Wellness and its brands or third-party licensors. These trademarks are protected by intellectual property laws and should not be used, reproduced, or distributed without prior written permission.
2.2 Copyright
All content on this website, including text, graphics, images, videos, and other materials, is owned or licensed by ANA Wellness and its brands and is protected by copyright laws. You may not copy, distribute, modify, or create derivative works from any content without prior written consent.
2.3 License
We grant you a limited, non-exclusive, non-transferable license to access and use our website and Services for personal use and purchasing our products in accordance with these Terms.
3. Customer Feedback and Content
By submitting feedback, reviews, suggestions, or any other content ("User Content") to us, you grant ANA Wellness and its brands a perpetual, irrevocable, worldwide, royalty-free license to use, modify, adapt, publish, and display your User Content in connection with our business activities, including but not limited to marketing, product development, and website content.
You represent and warrant that:
You are the original creator of the User Content and have the right to grant the above license.
Your User Content does not infringe any third-party rights, including intellectual property rights.
Your User Content is not defamatory, offensive, or unlawful.
We reserve the right to remove or modify any User Content at our discretion.
4. Products and Orders
4.1 Product Information
While we strive to ensure that product descriptions, images, and prices are accurate, we do not warrant that all information on our website is complete or error-free. In the event of an error, we reserve the right to correct any inaccuracies and notify you of any changes.
4.2 Order Acceptance and Cancellation
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.
4.3 Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary based on your location and other factors. Shipping fees and delivery timelines will be provided at checkout.
5. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
6. Limitation of Liability
To the fullest extent permitted by law, ANA Wellness and its brands and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services or products, including but not limited to product defects, loss of data, or customer dissatisfaction.
7. Indemnification
You agree to indemnify and hold harmless ANA Wellness and its brands, its officers, employees, agents, and affiliates from any claims, damages, or losses arising from your use of our website, products, or Services, or your violation of these Terms.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of Indian Government. Any disputes arising from these Terms shall be resolved through binding arbitration, in accordance with the rules of the Courts at Thane. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by ANA Wellness and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Thane. The High Court of judicature at Thane alone shall have the jurisdiction and the Laws of India shall apply.
9. Changes to Terms and Conditions
We may update or amend these Terms from time to time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please write to us at:
customercare@anawellness.in